Warranty and Return
T.W. Price Design Warranty
For any warranty claim, please contact TWPD directly via its website or email. Proof of purchase is required to obtain Warranty service. TWPD’s obligation under this Limited Warranty is expressly limited to the repair or replacement, at TWPD’s election, of such defective Product, which is proved to be defective upon inspection by TWPD. TWPD will provide replacement parts, or if necessary, a replacement Product unit. If a replacement part or unit is not available, a refund may be issued.
Our Products are exceptionally designed cutting tools that are not meant to be used for hard cutting or other unreasonable tasks, such as replacement for a hammer, chisel, prybar, or screwdriver. This Limited Warranty does not extend to, and is void for, a Product which: (a) has not been stored, handled, or maintained properly; (b) has had structural or cosmetic modification; (c) has been used other than as intended; or (d) is experiencing normal deterioration arising from ordinary wear and tear that may occur under normal operations over time.
By entering the preorder, the purchaser agrees to the term that no refunds or cancellations will be allowed during the course of manufacturing. Returns will not be accepted without prior communication with TWPD. Only items that are deemed defective after thorough inspection by TWPD will be eligible for return or replacement at our expense.